To follow up via phone, letter and field visit (where necessary) of corporate and insurance accounts for the collection and debt recovery.
Ensure reminder(s) issued to defaulted Cash Patient and Corporate and Insurance clients.
To ensure the Statement of Account of Corporate and Insurance is generated and sent out on monthly basis.
To perform reconciliation on dispute transactions and solve the problem tactfully.
To follow up on delinquency account and meet up customer where necessary
To liaise with debt collection agency and legal counsel for further debt recovery action.
In-charge on creating the debtor code for new corporate and insurance client and circulate the information to the respective department.
Shall be able to attend to patients who are not able to make payment upon discharge and to inform the department manager/division head for further action and follow-up.
To generate report of Inpatient Balance Inward Listing and follow up for Top-up deposit.
Maintain departmental reports / records / statistical data for administrative and audit purposes.
To maintain confidentiality of information handle in the course of duty.
Requirements
Degree or Diploma In Finance or Related
Prior Experience in credit control is preferred
Excellent interpersonal & communication skills.
Excellent in both written and verbal(Bahasa/English)
PC Literate.
Benefits
Medical Benefit (Outpatient & Inpatient Benefit)
Annual Increment & Bonus (Subject to Performance)
Childcare Services
Entitlement / Staff Price for other services under TMCLS Berhad (Fertility Clinics / Chinese Medicine / Retail Pharmacy)
Key Skills
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